Administrative Office Support

Location: Riverside, CA
Schedule: Monday-Friday, 8:30 AM - 5:00 PM
Pay Rate: $20.00 per hour
Employment Type: Full-Time, Temporary
Language Requirement: Bilingual Spanish Required

Position Summary

We are seeking a professional and detail-oriented Administrative Office Support professional to provide administrative assistance within a behavioral health and family services environment. This position supports clinicians and program staff by maintaining accurate records, processing documentation, coordinating schedules, and ensuring compliance with program and documentation requirements.

The ideal candidate will possess strong organizational skills, exceptional attention to detail, and the ability to maintain confidentiality while providing outstanding customer service to clients, staff, and community partners.

Responsibilities

• Answer incoming phone calls and direct inquiries appropriately.
• Greet clients, visitors, and staff in a professional and welcoming manner.
• Create, organize, and maintain client records and charts.
• Scan and upload documents into electronic record systems.
• Process client paperwork and maintain accurate documentation.
• Schedule meetings, appointments, therapy sessions, and conference rooms.
• Coordinate and track meetings and program activities.
• Assist with auditing and reviewing client files for accuracy and compliance.
• Support data entry, reporting, and administrative tracking processes.
• Monitor and order office supplies as needed.
• Assist with compliance-related documentation and reporting requirements.
• Support program staff, leadership, and clinicians with administrative tasks.
• Participate in staff meetings and required trainings.
• Maintain confidentiality of sensitive client and organizational information.
• Perform additional administrative duties and projects as assigned.

Qualifications

Required Qualifications

• High School Diploma or GED.
• Minimum of 2 years of administrative, clerical, office support, or receptionist experience preferred.
• Strong proficiency in Microsoft Word, Excel, Outlook, and other Microsoft Office applications.
• Excellent verbal and written communication skills.
• Strong organizational and time management abilities.
• Ability to prioritize multiple tasks and meet deadlines.
• Experience handling confidential information with professionalism and discretion.
• Ability to work independently and collaboratively within a team environment.
• Bilingual Spanish required.

Preferred Qualifications

• Experience in behavioral health, mental health, healthcare, social services, nonprofit, or human services environments.
• Experience working with electronic records systems or databases.
• Experience supporting clinicians, therapists, case managers, or program teams.